Property Account Manager

KJ Property Management Sdn Bhd

MYR3,500 - MYR6,000

Fast Response

最后机会申请此工作。

Posted 4 days ago • Closing 30 Jul 2026

最后机会申请此工作。

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工作地点

B3A07, Pusat Perdagangan Phileo Damansara 1. 9, Jalan 16/11, off, Jalan Damansara Petaling Jaya 46350 Malaysia 46350

职位描述

任职资格

Diploma or Bachelor's Degree in Property Management, Real Estate, Business Administration, Marketing, or a related field.
Minimum 3 years of experience in account management, customer relationship management, property management, or a related industry.
Experience working with residential, commercial, or mixed-development properties is an advantage.
Strong communication, negotiation, and interpersonal skills.
Excellent problem-solving and conflict-resolution abilities.
Ability to manage multiple customer accounts and prioritise tasks effectively.
Proficient in Microsoft Office applications and customer relationship management (CRM) systems.
Knowledge of property management practices and relevant regulations, including the Strata Management Act 2013 and related regulations, is preferred.
Able to work independently and collaboratively in a fast-paced environment

岗位职责

Serve as the primary point of contact for property owners, residents, tenants, and stakeholders.
Manage and maintain assigned customer accounts and ensure a high level of client satisfaction.
Build and maintain strong relationships with parcel owners, Joint Management Bodies (JMBs), Management Corporations (MCs), and tenants.
Coordinate with internal departments, including property management, maintenance, finance, and operations, to address customer enquiries and resolve issues promptly.
Monitor service requests, complaints, and follow-up actions to ensure timely resolution.
Conduct regular site visits and meetings with clients to understand their needs and provide appropriate solutions.
Prepare and present reports on account performance, customer feedback, and service improvements.
Support contract renewals, account retention initiatives, and identify opportunities for additional services.
Ensure compliance with company policies, property management regulations, and service standards.
Maintain accurate customer records, correspondence, and account documentation.

好处

所需技能

Financial Acumen Problem Solving Time Management

All LRT MRT

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