- Jalan Nagasari Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50200
全职 Contact Center Specialist 工作, 薪水 up to MYR 5,000, SRKay Consulting Group WP Kuala Lumpur 公司招聘中 - Ricebowl
Posted
21 days ago • Closing
26 Jul 2026
此工作已有超过 40 人提交申请
分享
保存
工作地点
职位描述
任职资格
Minimum 1–5 years experience in customer service, contact centre or servicing operations (financial services or insurance preferred).
▪ Experience in conservation would be an added advantage.
▪ Minimum SPM or equivalent qualification.
▪ Proficient in call center and CRM systems and call / chat / email servicing tools.
▪ Strong communication skills in written and spoken form.
岗位职责
Customer Interaction and Resolution
▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
▪ Provide policy, servicing and general support information confidently and ensure customer understanding.
▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
好处
- Annual Leave
- Medical Insurance
- EPF
- SOCSO
- EIS
- Medical and Hospitalisation Leave
所需技能
Inbound call
去SRKay Consulting Group Sdn Bhd要搭什么MRT, LRT或其他公共交通?
Bandar Kuala Lumpur
附近的公共交通
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
了解更多