- Jalan Nagasari Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50200

Bandar Kuala Lumpur, WP Kuala Lumpur
工作地点
职位描述
任职资格
Minimum 1–5 years experience in customer service, contact centre or servicing operations (financial services or insurance preferred).
▪ Experience in conservation would be an added advantage.
▪ Minimum SPM or equivalent qualification.
▪ Proficient in call center and CRM systems and call / chat / email servicing tools.
▪ Strong communication skills in written and spoken form.
岗位职责
Customer Interaction and Resolution
▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
▪ Provide policy, servicing and general support information confidently and ensure customer understanding.
▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
好处
所需技能
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
重要安全守则
申请工作时,切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容,请举报此招聘广告。