- Jalan Nagasari Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50200

工作地点
职位描述
任职资格
Minimum 1–5 years experience in customer service, contact centre or servicing operations (financial services or insurance preferred).
▪ Experience in conservation would be an added advantage.
▪ Minimum SPM or equivalent qualification.
▪ Proficient in call center and CRM systems and call / chat / email servicing tools.
▪ Strong communication skills in written and spoken form.
岗位职责
Customer Interaction and Resolution
▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
▪ Provide policy, servicing and general support information confidently and ensure customer understanding.
▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
好处
所需技能
MRT - BUKIT BINTANG
0.3 km
MRL - BUKIT BINTANG
0.3 km
MRL - RAJA CHULAN
0.4 km
MRL - IMBI
0.6 km
LRT - PLAZA RAKYAT
0.8 km
MRL - HANG TUAH
0.9 km
LRT - HANG TUAH
0.9 km
MRT - MERDEKA
1.0 km
MRL - BUKIT NANAS
1.0 km
MRT - CONLAY
1.1 km
LRT - DANG WANGI
1.3 km
LRT - MASJID JAMEK
1.3 km
LRT - KLCC
1.3 km
MRT - TUN RAZAK EXCHANGE
1.4 km
MRL - MAHARAJALELA
1.4 km
重要安全守则
申请工作时,切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容,请举报此招聘广告。