- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

工作地点
职位描述
任职资格
Permanent night shift work (work from office)
Role - Customer Service
Language required: Mandarin and English
Working Hours- Permanent night shift work
Minimum Education- SPM and above
Date of joining- June 2026
Training period: 1 month (Salary will be provided during training)
Minimum Requirement: Anyone who has language proficiency and interested to work in Customer Service can apply.
Freshers can easily apply.
You can connect with me directly on WhatsApp me on +************* for more details.
岗位职责
* Handle customer queries on bookings, cancellations, payments, app issues, and ride experience.
* Provide support via phone, chat, and email.
* Assist drivers with onboarding, document checks, and account activation.
* Manage fare disputes, refund requests, lost & found, and promo code issues.
* Log and resolve complaints within SLA; escalate complex cases when needed.
You can connect with me directly on WhatsApp me on +************* for more details.
好处
所需技能
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.3 km
MRL - TUN SAMBANTHAN
0.6 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.3 km
MRT - PASAR SENI
1.3 km
MRL - MAHARAJALELA
1.5 km
MRT - MERDEKA
1.9 km
KTM - MID VALLEY
1.9 km
LRT - MASJID JAMEK
1.9 km
重要安全守则
申请工作时,切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容,请举报此招聘广告。