居家办公 Customer Service Mandarin 工作, 薪水 up to MYR 5,500, Agensi Pekerjaan Mango Global Technologies WP Kuala Lumpur 公司招聘中 - Ricebowl

Permanent night shift work (work from office)

Role - Customer Service

Language required: Mandarin and English

Working Hours- Permanent night shift work

Minimum Education- SPM and above

Date of joining- June 2026

Training period: 1 month (Salary will be provided during training)

Minimum Requirement: Anyone who has language proficiency and interested to work in Customer Service can apply.

Freshers can easily apply.

You can connect with me directly on WhatsApp me on +************* for more details.

* Handle customer queries on bookings, cancellations, payments, app issues, and ride experience.

* Provide support via phone, chat, and email.

* Assist drivers with onboarding, document checks, and account activation.

* Manage fare disputes, refund requests, lost & found, and promo code issues.

* Log and resolve complaints within SLA; escalate complex cases when needed.

You can connect with me directly on WhatsApp me on +************* for more details.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• Performance Bonus
• Overtime Pay
• 5 Working Days