Full Time Customer Service Executive Jobs, salary up to MYR 4,000 in Agensi Pekerjaan Recruit Express Sdn Bhd Bandar Kuala Lumpur - Ricebowl

• SPM, Diploma, or Degree in any field (Fresh graduates are welcome; A background in banking/finance is a bonus)
• Fluent in English and Bahasa Malaysia (Mandarin or Cantonese is a bonus)
• Excellent communication, active listening, and problem-solving skills
• Able to work on rotational shifts to support 24/7 or extended operational hours
• Possess own transport or a reliable way to commute for shift work
• Shift Allowance: RM350 per month
• Additional Benefits: Transport Allowance provided

For further discussion about this role, please find contact details below:Email: *************

• Handle inbound calls, emails, or live chats to resolve customer inquiries and complaints efficiently
• Provide accurate and professional information regarding products, services, and company policies
• Maintain high customer satisfaction by delivering helpful, empathetic, and timely solutions
• Document and track all customer interactions, feedback, and issues accurately in the CRM system
• Escalate complex cases to the respective internal teams or technical support when necessary

• 5 Working Days
• EPF
• SOCSO
• Annual Leave
• Medical and Hospitalisation Leave
• Training Provided
• Allowance Provided