全职 Customer Service Officer (Domestic Operations) 工作, 薪水, Malaysia Aviation Group Sarawak 公司招聘中 - Ricebowl

Qualification

• SPM

Working Experience

• 0-2 years, Relevant  Ground Handling experince 

Skills & Knowledge

• Good communication skills in Bahasa Malaysia and English Good personality, with warm and positive attitude Able to work independantly and responsible for job assignments Knowledgable with personal computers and travel documents requirement

Key Challenges

• Unsatisfied and demanding passengers

• ability to make prompt decision

• cancellation and/or delayed flights

• missed connection flights

• accomodation and transport (delayed or the staff itself)

Role Purpose

• Handling daily operations at check in counter and departure gate as per SLA.

Key Accountability

• Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA

• AeroDarat_Services    

• GH - Domestic Operations