- No 8, Jalan Industri Seri Juru, Taman Industri Seri Juru Simpang Ampat Pulau Pinang Malaysia 14100

工作地点
职位描述
任职资格
Minimum SPM or equivalent
Experience in sales or customer service will be an advantage
Good communication skills (English & Bahasa Malaysia)
Able to handle customers professionally and patiently
Proficient in basic Microsoft Office (Excel, Word)
Responsible, organized, and able to work under pressure
Team player with good working attitude
KPI
Quotation accuracy and turnaround time
Customer response time and service quality
Customer follow up effectiveness (conversion / feedback)
Coordination efficiency with operations / outdoor sale team
Accuracy in information provided to customer (pricing, lead time,etc)
岗位职责
Handle customer inquiries via phone, email, and WhatsApp
Prepare and follow up on quotations based on customer requirements
Process sales orders accurately and coordinate with production team
Liaise with operation team to ensure timely order fulfillment
Monitor order status and update customers on delivery progress
Maintain proper sales records and documentation
Assist in resolving customer complaints or issues in a timely manner
Build and maintain good relationships with existing customers
Support outdoor sales team when required
好处
所需技能
重要安全守则
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