- Jalan Ampang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Bandar Kuala Lumpur, WP Kuala Lumpur
工作地点
职位描述
任职资格
Fresh graduate or minimum 1 year experience in customer service, preferably in financial services.
Strong communication skills and ability to handle customers with professionalism and empathy.
Able to work rotating shifts according to schedule.
Positive attitude and willingness to learn.
岗位职责
Scope: Credit Card Support & Other Products
Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
Provide support on additional banking or financial products as assigned.
Deliver prompt, accurate, and courteous service to ensure a positive customer experience.
Adhere to all internal service standards, compliance policies, and operational procedures.
Escalate complex cases to the appropriate teams when necessary.
Maintain accurate documentation of customer interactions in the system.
好处
所需技能
LRT - AMPANG PARK
0.1 km
MRT - AMPANG PARK
0.1 km
MRT - PERSIARAN KLCC
0.4 km
LRT - DAMAI
0.7 km
LRT - KLCC
0.8 km
MRT - CONLAY
1.0 km
MRT - RAJA UDA
1.4 km
LRT - DATO' KERAMAT
1.4 km
MRL - RAJA CHULAN
1.5 km
LRT - KAMPUNG BARU
1.5 km
MRL - BUKIT NANAS
1.8 km
MRT - BUKIT BINTANG
1.8 km
MRL - BUKIT BINTANG
1.8 km
LRT - JELATEK
1.9 km
MRT - TUN RAZAK EXCHANGE
1.9 km
重要安全守则
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