- Jalan Sultan Azlan Shah Bayan Lepas Pulau Pinang Malaysia 11960

工作地点
职位描述
任职资格
Qualification & Experience
Degree in any related field with at least 2 years relevant experience in ground handling
Skills & Knowledge
Customer management skill to manage customer and relevant stake holders
Communication & Negotiations skills to manage customer and relevant stake holders
Leadership qualaties and is able to manage a large work force
Ground handling operation experience & SLA management
Key Challenges
Optimize resources for the day
Manage customer expectations
岗位职责
Maintain highest level of safety and security for all ground handling activities in accordance to company standards and procedures
Enforce compliance to set- standards through high productivity and efficiency to all Supervisors and Officers. Monitor and evaluate the performance of resources including new intakes, vendors, part-timers and to escalate non-conformance to management for follow up and improvement.
Authorize, monitor and control all related claims/ payment / staff overtime and related costs, in accordance to company CAAP and standards and procedures.
Plan and coordinate for the day’s flights, anticipating potential problematic areas and prepare for appropriate mitigation measures.
Monitor operations performance in accordance to the company KPI
好处
所需技能
重要安全守则
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