- Jalan Permai Gelugor Pulau Pinang Malaysia 11700
工作地点
职位描述
任职资格
・Bachelor’s Degree in Engineering preferably in Electrical, Electronics, or Mechanical from a college or university
・3- 5 years experience as engineering field service support or similar capacity specifically in test sockets (designing, maintenance/repair) in high volume manufacturing environment
・Automobile usage and skills - Must have a valid Driver's License in state of residence and be able to drive to customer locations
• Candidates from IDM or subcontractor companies (e.g., Intel, TF-AMD, SPIL, ASE, etc.) with relevant experience in handling, maintaining, repairing, or designing test sockets are highly preferred.
Additional Information
Industry: Processing of Engineering Plastics
Location: Gelugor, Penang
Working Hours: 8am - 5pm, Monday - Frid3
岗位职责
◆Customer Support (Pre-sales)
1 Respond to technical inquiries pertaining to test sockets
2 To provide insights to design engineering team for the prototype based on field application point of view
3 Support qualification/ evaluation of test sockets at customer place of business
4 Collaborate with internal team in real time manner for improvements proposals as part of qualification activities
5Work with local machine shops for retrofit/ modification to reduce turn around time for issues encounter during evaluation
◆Customer Support (Post-sales)
7Responds to quality issues and supports the resolution of all customer complaints as necessary
8Provides technical support and troubleshooting pertaining to socket issues at customer place of business
9Provide creative solution to contain issue on-site to prevent line down at customer site
◆Information Management and Reporting
1May attend outside meetings, such as company group meetings, seminars, trade shows, conventions, and conferences for both information sharing and learning purposes
好处
所需技能
重要安全守则
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