- Jalan Radin Bagus 7 Petaling WP Kuala Lumpur Malaysia 57000
Timur Enak F&B Hiring! Full Time F&B SUPERVISOR/Captain in WP Kuala Lumpur, Earn up to MYR 4,500 - Ricebowl
MYR3,200 - MYR4,500
Petaling, WP Kuala Lumpur
Fresh Graduates
Hot Job
More than 40 have applied to this job
Posted
a month ago • Closing
5 Jun 2026
More than 40 have applied to this job
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Working Location
Job Description
Requirements
- Minimum education: SPM and above
- Required skills: Retail Sales, Customer Service, Visual Merchandising, Inventory Management
- Fresh graduates are encouraged to apply
- Language required: Mandarin & English
- Strong leadership, organizational, and communication skills.
- Hands-on experience in restaurant operations and staff management.
- Knowledge of F&B hygiene, safety, and health regulations.
- Non Halal - restaurants
Responsibilities
- Supervise daily outlet operations and ensure smooth coordination between front-of-house and kitchen
- Oversee floor staff to maintain efficient service flow during operations
- Guide, train, and motivate floor and kitchen staff to maintain high performance and teamwork
- Ensure food quality, portion control, service standards, hygiene, and cleanliness are consistently followed
- Handle and resolve customer complaints promptly and professionally to ensure guest satisfaction
- Communicate order details clearly and accurately with kitchen staff to avoid delays or errors
- Provide immediate frontline support during manpower shortages, peak hours, or operational issues
- Plan weekly and monthly staff rosters (full-time & part-time) based on outlet needs and peak periods
- Ensure adequate manpower coverage at all times
- Support recruitment, including screening, interviews, and selection of new staff
- Handle onboarding and orientation for new employees
- Conduct staff training and development sessions
- Prepare and update SOPs, service guidelines, and training materials
- Monitor daily stock levels and usage
- Control wastage and ensure proper inventory management
- Coordinate with PICs, HR, purchasing, and logistics teams for operational needs
- Track daily and monthly sales performance and KPIs
- Identify performance gaps and support outlets in achieving monthly targets
- Assist in planning and executing promotions, campaigns, and events to increase sales and traffic
- Prepare daily sales reports, expense records, stock reports, and operation logs
- Submit operational reports for management review
- Maintain and update SOPs, checklists, and administrative documents
- Compile performance feedback and highlight recurring operational issues
- Provide recommendations for improvement to management
- Ensure compliance with health, safety, hygiene, and licensing regulations
- Manage POS systems and online ordering platforms for smooth operations
- Ensure accurate system usage and reporting
- Perform any ad-hoc duties assigned by Management
Benefits
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Health Insurance
- Medical Insurance
- Annual Bonus
- Overtime Pay
- Allowance Provided
- Medical and Hospitalisation Leave
- Training Provided
- Performance Bonus
- Staff Meal
Additional Benefits
- Meals Provided
Skills
Customer Service
Point of Sale (POS) Systems
Staff Training
Food Safety Standards
Team Leadership
Inventory Management
Food and Beverage Operations
How to go to Timur Enak F&B Sdn Bhd by MRT, LRT or other public transport?
Petaling
Nearby Public Transportation
LRT - SRI PETALING
1.0 km
LRT - BUKIT JALIL
1.1 km
MRT - TAMAN NAGA EMAS
1.3 km
LRT - SUNGAI BESI
1.7 km
MRT - SUNGAI BESI
1.7 km
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