- Jalan Telok Panglima Garang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 58000
全职 Customer Service Representative - Mandarin 工作, 薪水 up to MYR 4,200, Wealth Mastery Academy WP Kuala Lumpur 公司招聘中 - Ricebowl
Posted
2 months ago • Closing
23 Oct 2026
少于 40 人申请此工作。你被录取的机率蛮高哦!
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工作地点
职位描述
任职资格
Fluent in Mandarin (both written and spoken).
Minimum 1 year of experience in customer service or related field preferred.
Strong communication, problem-solving, and interpersonal skills.
Able to work under pressure and handle multiple tasks simultaneously.
Familiarity with CRM systems and basic computer skills.
Positive attitude and a customer-first mindset.
Willing to work on weekend and support events/ courses (if needed)
岗位职责
Respond to customer inquiries via phone, email, and chat in Mandarin (and English when needed).
Resolve customer complaints efficiently and escalate issues when necessary.
Maintain accurate records of customer interactions in the CRM system.
Collaborate with other departments to ensure customer satisfaction.
Provide product or service information to customers clearly and professionally.
Follow up with customers to ensure issues are fully resolved.
好处
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Annual Bonus
- Training Provided
- 5 Working Days
- Performance Bonus
所需技能
Mandarin Chinese
Communication Skills
Customer Service
Problem Solving
Client Relationship Management
去Wealth Mastery Academy要搭什么MRT, LRT或其他公共交通?
Bandar Kuala Lumpur
附近的公共交通
LRT - KLCC
0.4 km
MRT - PERSIARAN KLCC
0.4 km
MRT - CONLAY
0.6 km
LRT - AMPANG PARK
0.7 km
MRT - AMPANG PARK
0.7 km
MRL - RAJA CHULAN
0.7 km
LRT - KAMPUNG BARU
1.1 km
MRL - BUKIT NANAS
1.1 km
MRT - BUKIT BINTANG
1.1 km
MRL - BUKIT BINTANG
1.1 km
LRT - DANG WANGI
1.4 km
MRT - RAJA UDA
1.4 km
LRT - DAMAI
1.4 km
MRL - IMBI
1.6 km
MRT - TUN RAZAK EXCHANGE
1.6 km
MRL - MEDAN TUANKU
1.8 km
LRT - PLAZA RAKYAT
1.9 km
MRL - HANG TUAH
2.0 km
重要安全守则
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