全职 Customer Sales Advisor 工作, 薪水 up to MYR 4,200, Agensi Pekerjaan JobScoper Pulau Pinang 公司招聘中 - Ricebowl

Minimum Diploma or equivalent qualification

1–2 years of experience in customer service and/or sales (BPO experience preferred)

Strong communication skills in English and Malay (additional languages are an advantage)

Proven ability to achieve sales targets and deliver customer satisfaction

Strong problem-solving skills and ability to handle objections professionally

Handle inbound and/or outbound customer interactions via phone, email, and live chat

Deliver exceptional customer service while identifying sales opportunities

Provide accurate product information on smart devices, features, pricing, and promotions

Recommend suitable products based on customer needs using a consultative sales approach

Upsell and cross-sell relevant products, accessories, and service plans

Assist customers with order placement, payment processing, and post-purchase support

Troubleshoot basic technical issues and guide customers on product usage

Meet and exceed individual and team sales targets, KPIs, and quality metrics

Maintain accurate records of customer interactions in CRM systems

Stay updated on product knowledge, promotions, and competitor offerings