Customer Care

Squarelet Sdn Bhd

登录即可查看工资

Full Time

Gelugor

最后机会申请此工作。

Posted 2 months ago • Closing 24 Jun 2022

最后机会申请此工作。

此职位已关闭申请需求

关闭申请需求意味着此职位已完成招聘目的,暂时不开放申请了。
您可在公司页面浏览此公司其他的工作空缺,或者浏览其他相似工作

任职资格

  • Non Smoker.
  • Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
  • Experience in customer service roles is desirable. Past working experience in Customer Service/Call Centre are encouraged to apply.
  • Required language(s): Bahasa Malaysia, English.
  • Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical, and goal-focused.
  • Customer service skills – Attentiveness, empathy, patience and consistency, persuasive, immaculate telephone manners, and communication skills.
  • Knowledge in handling customer and knowledge on e-commerce is an added advantage.
  • Preferably Junior Executive specialized in Customer service or equivalent.

岗位职责

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries through various channels such as Live Chat, WhatsApp group and phone call.
  • Ensure customer satisfaction and provide professional customer support
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Responsible for sending web shop renewal reminder emails.
  • Responsible for ensuring that customer's business data is maintained with integrity.
  • Ensure to participate in the process of producing video tutorial system such as script writing, being an intermediary in the video or voice over.

好处

  • EPF provided
  • SOCSO  provided
  • Medical Benefit
  • Monthly Incentive
  • Mini Bonus
  • Yearly Bonus

其它福利

  • Annual Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Performance Bonus
  • 5 Working Days

求职提问

有问题不要憋在心里,让雇主直接回复您!
scam job notice

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Learn More

About Company

jobs in Squarelet Sdn Bhd

Squarelet Sdn Bhd

Customer Service / Helpdesk

View Company ▶

About Company

jobs in Squarelet Sdn Bhd

Squarelet Sdn Bhd

Customer Service / Helpdesk

View Company ▶