UP TO Rm6000 |Payroll Specialist II @ Bangsar South | Medical Claim, Training Provided, Flexible Working Hours
SSM No : 1231113-U
MYR3,800 - MYR6,000 Per Month
Bangsar, Kuala Lumpur
Fast Response
少于 15 人申请此工作。你被录取的机率蛮高哦!
Posted a month ago • Closing 11 May 2024
少于 15 人申请此工作。你被录取的机率蛮高哦!
任职资格
- Experience in payroll integration, interfaces & legislative requirements
- Time Management and prioritization
- Previous customer support experience
- Demonstrable written and verbal communication skills using a variety of media dependent on the situation
- Knowledgeable of Day Force & Salesforce product
- Analytical and Reporting Skills
- Computer Literate (MS Word, Advanced + Excel, PowerPoint, Outlook)
- Payroll certified / Native / Global Payroll certified (APJ)
- Sound knowledge of Data protection / GDPR
- At least 2 years of work experience in a customer-facing office environment
- Experience in Shared Services or BPO Industry highly preferable
岗位职责
- Responsible for ensuring all aspects of the payroll cycle, are processed, reconciled, audited, and transmitted accurately and on time.
- Ensure accurate and timely processing of payroll impacting changes, payments, and payroll processing for assigned clients.
- Responsible for quality control and auditing to ensure accuracy and low error or defect percentage.
- Work with cross-functional internal partners to resolve client payroll matters and employee enquiries
- Leverages strong analytical and problem-solving skills to efficiently resolve incidents
- Provides customers with regular and timely incident updates
- Maintains the highest level of customer satisfaction
- Contributes to the support knowledge base
- Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements
- Monitors scheduled import & export files
- Processing of import files records and generates export HR files from Epay / DF to ICP
- Process validation and investigates the files / failed imports
- Login cases via RM, failed import / export files / notifications
- Updating share points status after each job
- Work in coordination with the technical support team
- Validate trials exception error reports vs GTN
- Keep the Global team aware of any escalations and feedback from Partners / Clients
- To adhere to procedures/controls in place.
- Ability to provide support / buddy to the new hires
- Ability to provide support to the team and provide feedback on the delivery / assessments.
- Ability to manage high volume / workload to ensure service delivery are met.
- Ability / flexibility to process 75% of workloads and 25% on team support as per structure. * can be shifted to 100% process when necessary Or roles and responsibilities may be reviewed depending on the structure / size of the team & criticality of the process.
- Ability to audit pre-live and post live outputs
- Promote internal procedures and checklist & error log
好处
- Medical Claim
- Training Provided
- Flexible Working Hours
- Free Snacks
- Casual Dress Code
- Next to LRT
- EPF & Socso
- Annual Leave
- Work From Home Jobs
- Remote Jobs
- Hybrid Jobs
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