Language Required: English, Bahasa Malaysia, Mandarin
Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers over phone call conversation
Strong persuasiveness skill, patience, persistence, and keyboarding skills are needed.
Represent the company in a positive light at all times; this calls for optimistic people who aren't easily upset and who naturally like working with others.
To proactively make outbound calls to customers to push Micro SME products & services
Aggressively using appropriate sales tools/script, product knowledge provided and communications skills, to generate sales and customer interest over sales calls
To carry flexible and creative in dealing with customer especially in handling and performing proper documentation & recording information to support daily telesales work task. i.e: Enter, recording, storing, or maintaining information in written or electronic/magnetic form.
Manage all focus sales leads that are being assigned with proper and high closure rate for all sales calls.
Ensure the assigned all sales targets assigned are met or exceeded
Daily preparation for schedule sales calls, follow up and proactive corresponding with all support party in good time management.
Continually develop an understanding of the company’s culture, Micro SME products & services, ethical initiatives, other areas of business, and reflect this in everyday performance.