Respond to customer inquiries via phone, email, or live chat in a timely and professional manner. 及时、专业地通过电话、电子邮件或在线聊天回复客户的询问。
Assist customers with product or service-related issues, including order inquiries, returns, and exchanges. 协助客户解决与产品或服务相关的问题，包括订单查询、退货和换货。
Provide product information, pricing details, and delivery updates to customers as needed. 根据需要向客户提供产品信息、定价详情和交付更新。
Maintain accurate records of customer interactions and transactions in the CRM system. 在CRM系统中准确记录客户互动和交易。
Collaborate with the customer service team to identify trends, issues, and opportunities for improvement. 与客户服务团队合作，发现趋势、问题和改进机会。
Respond to customer inquiries via phone, email, or live chat in a timely and professional manner. 及时、专业地通过电话、电子邮件或在线聊天回复客户的询问。
Assist customers with product or service-related issues, including order inquiries, returns, and exchanges. 协助客户解决与产品或服务相关的问题，包括订单查询、退货和换货。
Provide product information, pricing details, and delivery updates to customers as needed. 根据需要向客户提供产品信息、定价详情和交付更新。
Maintain accurate records of customer interactions and transactions in the CRM system. 在CRM系统中准确记录客户互动和交易。
Collaborate with the customer service team to identify trends, issues, and opportunities for improvement. 与客户服务团队合作，发现趋势、问题和改进机会。

Yunda Express Sdn Bhd

4 职位空缺

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