Job Responsibility

Owner and Account Service:

- Develop and maintain strong relationships with existing property owners and key accounts.

- Provide exceptional customer service to address inquiries, concerns, and needs promptly.

- Act as the primary point of contact for owners, ensuring their satisfaction and loyalty.

Sales and Opportunity Identification:

- Proactively identify and pursue new sales opportunities within the property management and rental industry.

- Conduct market research to stay informed about industry trends, competitor activities, and potential areas for business growth.

- Collaborate with the sales team to develop strategies for expanding the customer base and increasing revenue.

- Commission-based pay structure with the opportunity to earn high commissions for closed sales.

Onboarding New Owners:

- Manage the onboarding process for new property owners, ensuring a smooth transition into the property management system.

- Provide comprehensive orientation sessions to educate new owners on services, policies, and procedures.

- Coordinate with internal teams to facilitate a seamless integration of new properties into the management portfolio.

Sales Funnel Management:

- Oversee the entire sales funnel, from lead generation to conversion, ensuring efficiency and effectiveness.

- Implement and optimize sales processes to maximize conversion rates and minimize turnaround time.

- Track and analyze key performance indicators (KPIs) to evaluate the success of sales strategies and identify areas for improvement.

Collaboration and Communication:

- Work closely with internal departments, including operations, marketing, and customer support, to ensure alignment and cohesion in business development efforts.

- Communicate regularly with stakeholders to provide updates on sales initiatives, market developments, and owner satisfaction.

Job Requirements

- Bachelor's degree in Business, Marketing, or a related field.

- Proven experience in business development, preferably within the property management and rental industry.

- Strong understanding of real estate and property management principles.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to work independently and collaboratively in a fast-paced environment.

- Results-driven with a focus on meeting and exceeding sales targets.

Additional Requirements:

- Willingness to travel for client meetings and industry events.

- Familiarity with property management software and RM systems.

- Adaptability to evolving industry trends and market dynamics.

Job Benifits

EPF / SOCSO / EIS
12 Annual Leave per year
Medical Allowance
Commission pay
Performance bonus

Moka Venture Sdn Bhd

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