- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
YOUR TASK
Conduct outbound calls to customers to introduce and promote DHL tools and solutions.
Guide and support customers in onboarding and using DHL systems and digital tools effectively.
Re-engage inactive customers and encourage them to kick start / resume shipping with DHL.
Assist the sales team in preparing and responding to customer quotations and inquiries.
Support commercial digitalization initiatives, including testing, development support, customer feedback collection, and rollout activities.
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