EXPERIAN CREDIT SERVICES SINGAPORE PTE LTD Hiring! Part Time Collection Officer in Central Region (Singapore) - Ricebowl

We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of
the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and
other appropriate actions and maintaining consistently high level of performance.


What you’ll be doing
• Responsible for all collection management activities through telephone calls, emails, initiation of house visits and other
appropriate actions
• To manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
• Apply negotiation strategies to ensure successful recovery of overdue outstanding
• Analyse and evaluate errant cases to recommend and initiate appropriate course of action
• Update the collection system immediately on all collection activities undertaken for cases assigned
• Generation of reminders
• Any other duties as may be assigned by company’s management from time-to-time roadmap.


What you’ll need to bring to the team
• A passion for driving corporate activities to achieve collection management targets
• The ability to consistently deliver great results
• The ability to build strong and productive relationships, internally and externally
• The ability to communicate effectively in English
• Strong organizational and time management skills, attention to detail and ability to work independently


More about you
• Experience in collections/accounts receivables, contact center and customer service role
• Fresh graduates are welcome to apply
• Highly motivated with good negotiation and communication skills
• Able to converse in Mandarin is an advantage
• Persuasive, firm, tactful and customer service oriented
• Ability to consistently demonstrate deep personal drive and accountability for great performance and results delivery