Acerbic Synergy Hiring! Administration (Internship) in Federal Territory, Earn up to MYR 1,000 - Ricebowl

Job Summary

The Internship Admin role is designed to provide candidates with practical experience in training coordination, business development support, client relations, and cross-functional collaboration. The intern will assist various departments, gaining a foundational understanding of business operations and strategies, preparing them for future roles within the company.

Essential Duties and Responsibilities

Training Coordination

• Assist in scheduling and organizing training sessions, workshops, and seminars for employees and clients.
• Support the development and preparation of training materials under the guidance of senior staff.
• Help monitor and track employee training participation and outcomes, maintaining records for future reference.

Business Development Support

• Assist in managing and scheduling consultation appointments with potential and locked-in clients.
• Help manage and prioritize leads by maintaining an organized database, supported by the marketing unit.
• Support the follow-up process on leads, ensuring all communications are logged and organized.
• Provide basic insights to the marketing team based on interactions with clients and leads.

Client Relations Support

• Serve as a support point for clients, helping to address basic inquiries and escalating concerns to the appropriate departments.
• Assist in gathering client feedback through surveys or follow-up calls and preparing reports for analysis.
• Coordinate with various departments to ensure timely delivery of client services, following up on service requests as needed.

Cross-Functional Collaboration

• Collaborate with different teams and departments to support company-wide projects and initiatives.
• Assist in facilitating communication and coordination among departments to ensure project timelines are met.
• Participate in team meetings and contribute to the development of cross-departmental strategies.

Advanced proficiency in Microsoft Excel, including the use of complex formulas, pivot tables, and data analysis functions, is highly preferred and considered an added advantage.

Job Type: Internship

Pay: RM700.00 - RM1,000.00 per month

Benefits:

• Additional leave
• Flexible schedule

Education:

• Diploma/Advanced Diploma (Preferred)

Work Location: In person