- West Singapore

Working Location
Job Description
Responsibilities
Working Hours:
Monday - Friday, 9am - 6pm
About The Opportunity
We are currently seeking Administrative Assistant to join our managed Healthcare team to assist in our provider relations team
Data & Documentation Management
- Provider Directory Maintenance: Update the internal database when clinics change their operating hours, contact details, or add new doctors
- Contract Loading: Digitizing and filing signed contracts and fee schedules into the TPA system
- Credentialing Support: Collecting and tracking the expiration dates of doctors' medical licenses and professional indemnity insurance to ensure the network remains compliant.
Provider Support & Liaison
- First-Line Inquiry Handling: Acting as the "help desk" for clinics. You will answer phone calls and emails regarding portal login issues, basic claims status, or how to submit a letter of guarantee (LOG).
- Onboarding Coordination: Sending out "Welcome Packs" to new clinics and scheduling training sessions between the clinic staff and your department managers.
- Circulars & Mass Mailing: Preparing and sending out network-wide updates regarding new policy changes or corporate client additions.
Requirements
We regret to inform that only shortlisted applicants will be notified for a virtual interview.
To learn more about our Organisation, please visit *************
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