VOUCH SG PTE. LTD. Hiring! Project Support Intern in , Earn up to SGD 1,000 - Ricebowl

Role Summary

We are looking for a Project Support Intern to support our museums technology project. This person will assist with day-to-day contact point for museum users, receive and log issues, coordinate with the internal engineering team, follow up on open items, and help maintain a good working relationship with museums stakeholders.

Key Responsibilities

• Point of contact for museum users on operational or system issues.
• Receive calls, emails, and messages; gather basic details, screenshots, examples, and urgency.
• Log bugs, support issues, questions, and enhancement requests in the tracking system.
• Coordinate with engineers or internal teams on fixes, clarifications, and improvement requests.
• Follow up on open items and keep museum stakeholders updated until closure.
• Escalate urgent, repeated, or unresolved matters to the project lead promptly.
• Maintain support records, status updates, and issue summaries when required.

Requirements

• Able to commit for the 6 months internship duration.
• Good written and spoken communication skills; polite, patient, and comfortable speaking with clients.
• Organised, responsive, and able to follow through on small tasks without constant reminders.
• Able to understand basic software or system issues
Comfortable coordinating between external users and internal technical teams.

Application
Please apply via our Hiring Portal:
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