ZUS Coffee Hiring! Internship Training Support in Selangor - Ricebowl

Position Responsibilities

Primary Job Responsibilities:

• Assist in reviewing training materials, SOPs, and Academy documents to ensure consistency and accuracy.
• Support training audits, checklist preparation, and quality compliance tracking.
• Consolidate training feedback, assessment results, and quality reports for analysis.
• Maintain records of certifications, attendance, assessments, and learning documentation.
• Assist in preparing reports, presentations, and dashboards related to Academy quality performance.
• Support coordination for pilot programmes, validations, and training improvement projects.

Secondary Job Responsibilities:

• Assist during training sessions, workshops, or Train-the-Trainer programmes when required.
• Support communication and follow-up with trainers or stakeholders on pending actions.
• Participate in brainstorming for process improvements and new learning initiatives.
• Perform administrative and ad-hoc tasks assigned by the Academy team.