Teller cum Cashier

• To monitor the daily forecast and to work in achieving an individual’s sales target.
• To work with the store team to achieve store’s sales target.
• To participate in marketing activities conducted at store premises or at factories, dormitories, customers’ work-station, night market, etc.
• To carry out continuous monitoring of your main competitors in the area, giving complete and reliable information to head office team on exchange rates, service charges, offers, products, etc.
• To ensure all cash movements are properly recorded and balance at all times and at the end of the day before closing.
• Ensure no cash shortage, excesses or posting errors.
• Be responsible for ensuring all the transactions are in compliance with Anti-Money Laundering & Anti- Terrorism Financing Act 2001, and under Section 3, Bank Negara Malaysia Guidelines
• To greet and friendly service to the customers
• To assist the customer to resolve his/her inquiries/complaints
• To brief the customers about the products and promotions and to convert new customers to loyal customers.
• To be polite and give quick assistance to the customers who are over the phone.
• Assist customer to fill up the application form and attend to inquiries whenever require.

Any other duties and responsibilities will be reviewed or assigned as from time to time at management prerogative.