Customer Service (Mandarin Speaker)

Wealth Mastery Academy

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Full Time

KL City, Kuala Lumpur

Fresh Graduates

Fewer than 20 applicants. You still have a chance!

Posted 2 months ago • Closing 8 Dec 2022

Fewer than 20 applicants. You still have a chance!

Requirements

  • Fresh graduates are encouraged to apply
  • Candidate must possess at least a Diploma or Degree in any field.
  • 1 year experience in sale/retail operations/customer servie/chat online is an added advantage
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively
  • Ability to work with minimal guidance

Responsibilities

  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer request, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • To ensure service is satisfactory to customers
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Benefits

  • Medical Claim
  • Annual Leave
  • Near to Public Transport (Seputeh KTM Station)
  • EPF
  • SOCSO
  • Overtime pay
  • Uniform Provided
  • Team Building

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About Company

jobs in Wealth Mastery Academy

Wealth Mastery Academy

Customer Service / Helpdesk

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About Company

jobs in Wealth Mastery Academy

Wealth Mastery Academy

Customer Service / Helpdesk

View Company ▶