Customer Service Executive (Immediate Hiring)

Startek

Login to view salary

Full Time

Petaling Jaya, Selangor

Fresh Graduates

Be an early applicant!

Posted 3 days ago • Closing 30 Sep 2022

Be an early applicant!

Requirements

  • Required language(s): English.
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
  • Applicants must be willing to work on rotational shifts.
  • Each shift consists of 9 working hours and includes of 1-hour lunch for rest.
  • Applicants must be willing to work in Ara Damansara.

Responsibilities

As a Customer Service Executive, you will be based in Startek Ara Damansara and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

If this sounds like something you may be a good IT for, Read ON!!

You will play an important role in:

  • Handling inbound and outbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Benefits

SALARY & BENEFITS:

  • 5 working days in a week
  • EPF & Socso
  • Annual leaves
  • Medical leaves
  • Quarterly staff recognition and appreciation
  • Rest & relax area
  • Staff recognition and appreciation
  • Free Shuttle Van back and forth between Ara Damansara Lrt Station and office.

How this career will benefit you:

  • Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
  • STAR – System for Appraisal & Rewards – The STAR training is to help Startek employees to identify their weaknesses and to develop future leaders for the company.
  • Additional benefits - Shift allowances, Performance incentives, and Overtime claims
  • Are you ready to make that career shift? Trust us, this role is always on-demand and you will grow a great portfolio with us. This opportunity does not come often. Apply now and we will talk to you soon.

    Additional Benefits

    • Training Provided
    • Allowance Provided
    • 5 Working Days
    • Staff Activities

    Job QnA

    Find Answers, Ask Question and Get Answers from Employer about this job post
    scam job notice

    Important Information

    Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

    Learn More

    About Company

    jobs in Startek

    Startek

    Customer Service / Helpdesk

    View Company ▶

    About Company

    jobs in Startek

    Startek

    Customer Service / Helpdesk

    View Company ▶