Customer Service

TND Express (M) Sdn Bhd

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Full Time

Butterworth, Pulau Pinang

Fresh Graduates

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Posted a day ago • Closing 9 Aug 2022

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Requirements

  • Excellent hands-on skills with eye for details
  • Ability to work independently.
  • Positive attitude and responsible character.
  • Pleasant personality with focus on excellence in customer service.
  • Prior working experience will be an added advantage.
  • Self-starter with good communication and interpersonal skill.
  • Possess self-confidence and be able to actively interact with all relevant parties.
  • Fresh graduate and SPM leavers are encourage to apply.
  • Required language(s): Mandarin, English and Bahasa Malaysia

Responsibilities

  • Resolving customer queries through inbound calls, emails, and live chats
  • Identifying customer needs and assisting them in using specific feature and functionalities in my client's social media platform
  • Following up with customers to ensure their issues are resolved
  • Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience
  • Exposure to handling inbound calls, email, and chat support

Benefits

  • Commission
  • KWSP
  • SOCSO
  • Medical claim included
  • Annual and medical leave shall be in accordance with the prevailing Labour Law

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About Company

jobs in TND Express (M) Sdn Bhd

TND Express (M) Sdn Bhd

Customer Service / Helpdesk

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About Company

jobs in TND Express (M) Sdn Bhd

TND Express (M) Sdn Bhd

Customer Service / Helpdesk

View Company ▶