iHeal Medical Centre Hiring! Part Time Part-Time Customer Service Executive in WP Kuala Lumpur, Earn up to MYR 3,000 - Ricebowl

Minimum SPM, Diploma, or equivalent qualification. A Diploma in Business Administration, Customer Service, Hospitality, or a related field is an added advantage.

At least 1 year of experience in customer service, front desk, call centre, or a related role. Fresh graduates with a positive attitude are encouraged to apply.

Excellent verbal and written communication skills in English and Bahasa Malaysia. Proficiency in additional languages is an advantage.

Strong interpersonal and customer service skills with a pleasant and professional demeanor.

Ability to handle customer enquiries, complaints, and feedback effectively while maintaining a high level of professionalism.

Good problem-solving skills with the ability to work under pressure and manage multiple tasks simultaneously.

Proficient in Microsoft Office applications (Word, Excel, Outlook). Experience with CRM systems or hospital management systems is an added advantage.

Detail-oriented with strong organizational and time management skills.

Able to work independently as well as collaboratively in a team environment.

Willing to work on shifts, weekends, and public holidays when required.

Experience in the healthcare or hospital industry will be an added advantage.