- Menara Shell KL Sentral 50470 Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

50470 Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Secondary school qualification or equivalent (SPM/'O' Level).
No prior experience required; training will be provided.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in basic computer applications.
A customer-centric mindset with a passion for helping others.
Ability to work independently and as part of a team.
Responsibilities
Handle customer inquiries via phone, email, and chat in a professional and timely manner.
Provide accurate information about products, services, and company policies.
Resolve customer complaints and issues effectively, escalating when necessary.
Maintain customer records by updating account information.
Process orders, forms, applications, and requests.
Identify and assess customers' needs to achieve satisfaction.
Follow communication procedures, guidelines, and policies.
Benefits
Skills
LRT - BANK RAKYAT BANGSAR
0.6 km
MRL - KL SENTRAL
0.6 km
KTM - KL SENTRAL
0.6 km
LRT - KL SENTRAL
0.6 km
MRL - TUN SAMBANTHAN
0.8 km
MRT - MUZIUM NEGARA
1.0 km
KTM - MID VALLEY
1.2 km
KTM - KUALA LUMPUR
1.5 km
LRT - ABDULLAH HUKUM
1.7 km
KTM - ABDULLAH HUKUM
1.7 km
KTM - SEPUTEH
1.8 km
LRT - PASAR SENI
1.9 km
MRT - PASAR SENI
1.9 km
MRL - MAHARAJALELA
2.0 km
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