Broga Hill Eco Farm Resort Hiring! Internship For Waiter in Selangor, Earn up to MYR 1,200 - Ricebowl

Provide exceptional customer service to guests, ensuring a positive dining experience.

Take accurate food and beverage orders and relay them to the kitchen and bar staff.

Serve food and beverages efficiently and courteously, adhering to service standards.

Maintain cleanliness and organization of dining areas, including table settings and service stations.

Handle guest inquiries, requests, and complaints professionally and promptly.

Collaborate effectively with kitchen staff, bar staff, and other team members to ensure smooth operations.

Possess a strong understanding of food safety and hygiene practices.

Demonstrate excellent communication skills in English, Mandarin, and Bahasa Malaysia to interact with a diverse clientele.

Manage multiple tasks and prioritize effectively in a fast-paced environment.

Be attentive to detail to ensure accuracy in orders and guest satisfaction.

Greet guests warmly upon arrival, escort them to their tables, and present menus, explaining daily specials and answering any initial questions.

Take accurate food and beverage orders from guests, ensuring all special requests and dietary restrictions are clearly communicated to the kitchen staff.

Serve food and drinks efficiently and courteously, checking back with guests to ensure their satisfaction and anticipating their needs.

Clear tables promptly after guests have finished their meals, removing used dishes, cutlery, and glassware, and preparing the table for the next guests.

Handle guest payments accurately, processing cash, credit card, and other payment methods, and providing correct change and receipts.

Maintain a clean and organized work area, including the dining room, service stations, and any assigned sections, adhering to all food safety and hygiene standards.

Assist in setting up and breaking down the dining area for different services or events, ensuring all tables, chairs, and decor are arranged according to specifications.

Collaborate effectively with kitchen staff, hosts, and other service team members to ensure a seamless and positive dining experience for all guests.

Respond to guest inquiries and concerns promptly and professionally, resolving any issues that may arise with a focus on customer satisfaction.

Continuously learn about menu items, ingredients, and preparation methods to provide informed recommendations and answer guest questions accurately.