- Jalan Ampang Bandar Kuala Lumpur 50450 Malaysia 50450
Ricebowl Hiring! Contract Customer Service Officer in 50450, Earn up to MYR 2,500 + additional compensation - Ricebowl
MYR1,700 - MYR2,500 Per Month
Overtime: MYR100 - MYR200 Per Month
Bonus: MYR150 Per Month
Bandar Kuala Lumpur, 50450
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Posted
12 hours ago • Closing
9 Jul 2026
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Working Location
Job Description
Requirements
Secondary school qualification or equivalent (SPM/'O' Level).
Minimum 1 year of relevant experience in customer service or a related field.
Excellent communication and interpersonal skills.
Proficiency in using customer service software and CRM systems.
Ability to multitask, prioritize, and manage time effectively.
Strong problem-solving and conflict-resolution skills.
A customer-centric approach with a passion for helping others.
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information about products, services, and company policies.
Troubleshoot and resolve customer issues, escalating complex problems to the appropriate department.
Maintain customer records and update information in the CRM system.
Process orders, forms, applications, and requests.
Gather customer feedback and report it to management for service improvement.
Follow communication procedures, guidelines, and policies.
Benefits
- EPF
- SOCSO
- Annual Leave
- Medical Leave
- Health Insurance
Skills
Customer Support
Problem Solving
Communication Skills
Active Listening
Product Knowledge
Time Management
Empathy
Conflict Resolution
CRM Software
Data Entry
Teamwork
Adaptability
How to go to Ricebowl by MRT, LRT or other public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
MRT - CONLAY
0.2 km
MRT - PERSIARAN KLCC
0.5 km
MRL - RAJA CHULAN
0.7 km
LRT - KLCC
0.8 km
LRT - AMPANG PARK
0.8 km
MRT - AMPANG PARK
0.8 km
MRT - BUKIT BINTANG
1.0 km
MRL - BUKIT BINTANG
1.0 km
MRT - TUN RAZAK EXCHANGE
1.2 km
MRL - IMBI
1.4 km
MRL - BUKIT NANAS
1.4 km
LRT - KAMPUNG BARU
1.5 km
LRT - DAMAI
1.6 km
LRT - DANG WANGI
1.7 km
MRL - HANG TUAH
1.8 km
LRT - HANG TUAH
1.8 km
MRT - RAJA UDA
1.8 km
LRT - PLAZA RAKYAT
1.9 km
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