- Jalan Ampang Bandar Kuala Lumpur 50450 Malaysia 50450

Bandar Kuala Lumpur, 50450
工作地点
职位描述
任职资格
Secondary school qualification or equivalent (SPM/'O' Level).
Minimum 1 year of relevant experience in customer service or a related field.
Excellent communication and interpersonal skills.
Proficiency in using customer service software and CRM systems.
Ability to multitask, prioritize, and manage time effectively.
Strong problem-solving and conflict-resolution skills.
A customer-centric approach with a passion for helping others.
岗位职责
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information about products, services, and company policies.
Troubleshoot and resolve customer issues, escalating complex problems to the appropriate department.
Maintain customer records and update information in the CRM system.
Process orders, forms, applications, and requests.
Gather customer feedback and report it to management for service improvement.
Follow communication procedures, guidelines, and policies.
好处
所需技能
MRT - CONLAY
0.2 km
MRT - PERSIARAN KLCC
0.5 km
MRL - RAJA CHULAN
0.7 km
LRT - KLCC
0.8 km
LRT - AMPANG PARK
0.8 km
MRT - AMPANG PARK
0.8 km
MRT - BUKIT BINTANG
1.0 km
MRL - BUKIT BINTANG
1.0 km
MRT - TUN RAZAK EXCHANGE
1.2 km
MRL - IMBI
1.4 km
MRL - BUKIT NANAS
1.4 km
LRT - KAMPUNG BARU
1.5 km
LRT - DAMAI
1.6 km
LRT - DANG WANGI
1.7 km
MRL - HANG TUAH
1.8 km
LRT - HANG TUAH
1.8 km
MRT - RAJA UDA
1.8 km
LRT - PLAZA RAKYAT
1.9 km
重要安全守则
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