Aloha Dental JB (Taman Pelangi) Hiring! Part Time Part-Time Dental Receptionist (Part Time or Full Time) in Johor, Earn up to MYR 15 - Ricebowl

Greet and welcome patients in a friendly and professional manner, managing the reception area to ensure a clean and organized environment.

Schedule and confirm patient appointments, manage the appointment book, and handle cancellations or rescheduling efficiently.

Register new patients, collect and update patient information, including insurance details and medical history, ensuring accuracy and confidentiality.

Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members.

Process patient payments, manage billing inquiries, and prepare daily financial reports.

Maintain patient records, ensuring all documentation is complete, accurate, and stored securely in compliance with privacy regulations.

Assist with basic administrative tasks such as filing, photocopying, and managing office supplies.

Provide information and basic education to patients regarding dental procedures, appointment preparation, and post-treatment care as directed by the dental team.

Demonstrate empathy and understanding towards patients, particularly those who may be anxious or in discomfort.

Collaborate effectively with dentists, dental assistants, and other team members to ensure smooth patient flow and excellent service delivery.

Greet patients warmly upon arrival, manage check-in and check-out processes, and ensure a welcoming atmosphere.

Schedule and confirm patient appointments efficiently using practice management software, optimizing the dentist's and hygienists' schedules.

Handle incoming phone calls, answer patient inquiries, provide basic information about services, and direct calls appropriately.

Manage patient records accurately, including updating personal information, insurance details, and treatment history.

Process patient payments, handle billing inquiries, and prepare daily financial reports.

Maintain the cleanliness and organization of the reception area, ensuring it is tidy and presentable at all times.

Assist with basic administrative tasks such as filing, scanning documents, and managing office supplies.

Communicate effectively with patients to explain procedures, answer questions about treatment plans, and provide post-appointment instructions.

Demonstrate empathy and understanding towards patients, especially those who may be anxious or in pain.

Coordinate with dental staff to ensure smooth patient flow and timely communication regarding patient needs.