- Jalan Ampang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Fluent in English and Bahasa Melayu
SPM (with credit in Mathematics or English) or STPM qualification
Minimum 2 years of contact center experience preferred
Fresh graduates are welcome to apply
Good communication and problem-solving skills
Empathetic and customer-oriented mindset
Responsibilities
Utilize effective problem-solving and decision-making skills to assist customers with their inquiries.
Develop and apply a comprehensive understanding of industry practices and procedures to achieve team goals.
Collaborate with your immediate manager to motivate the team and monitor performance.
Mentor and guide associates to enhance their individual performance.
Consistently meet and exceed individual and team performance targets with minimal direct supervision.
Prioritize client needs while delivering an exceptional customer experience, with performance measured using specific metrics.
Benefits
Skills
LRT - AMPANG PARK
0.0 km
MRT - AMPANG PARK
0.0 km
MRT - PERSIARAN KLCC
0.4 km
LRT - KLCC
0.7 km
LRT - DAMAI
0.8 km
MRT - CONLAY
1.0 km
MRT - RAJA UDA
1.3 km
LRT - KAMPUNG BARU
1.4 km
MRL - RAJA CHULAN
1.4 km
LRT - DATO' KERAMAT
1.5 km
MRL - BUKIT NANAS
1.6 km
MRT - BUKIT BINTANG
1.8 km
MRL - BUKIT BINTANG
1.8 km
LRT - DANG WANGI
1.9 km
MRT - TUN RAZAK EXCHANGE
1.9 km
LRT - JELATEK
2.0 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.