(June Intake) Cantonese Speaker Customer Service Executive (Johor)
Posted 14 days ago
• Closing 29 Jun 2022
Requirements
- Required language(s): Mandarin, English & Cantonese
- Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided.
- Candidate will be based in Startek Johor Bahru.
- Applicant must be willing to work on rotational shifts.
- Working experience in the service industry will be an added advantage for this position.
Responsibilities
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Benefits
- Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
- iSTAR – System for Appraisal & Rewards – The STAR training is to help Startek employees to identify their weakness and to develop future leaders for the company.
- English Training – Startek provides English trainings to Aegis employees who would like to improve their communication & business writing skills.
Additional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Training Provided
- Allowance Provided
- Overtime Pay
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