(June Intake) Cantonese Speaker Customer Service Executive (Johor)

Startek

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Full Time

Iskandar Puteri, Johor

Fresh Graduates

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Posted 14 days ago
• Closing 29 Jun 2022

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Requirements

  • Required language(s): Mandarin, English & Cantonese
  • Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided.
  • Candidate will be based in Startek Johor Bahru.
  • Applicant must be willing to work on rotational shifts.
  • Working experience in the service industry will be an added advantage for this position.

Responsibilities

 
  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Benefits

  • Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
  • iSTAR – System for Appraisal & Rewards – The STAR training is to help Startek employees to identify their weakness and to develop future leaders for the company.
  • English Training – Startek provides English trainings to Aegis employees who would like to improve their communication & business writing skills.
 

Additional Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Allowance Provided
  • Overtime Pay

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