Customer Service Executive

Matchlink Sdn Bhd

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Full Time

Butterworth, Pulau Pinang

Fresh Graduates

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Posted 19 days ago • Closing 12 Jan 2022

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Requirements

  • Degree / Diploma holders with relevant working experience
  • To delight customers, above and beyond the call of duty
  • Good problem solving skills
  • Excellent communication in English & Mandarin ( Write & Read) combined with good  interpersonal skills
  • Presentable & approachable with positive attitude
  • Able to work on shift basis ( 24/7, Weekend and Public Holiday)
  • Ability to multi-task
  • Short Notice/ Able to join immediately
  • Fresh Graduates are Welcome
  • (Currently work from home basis)

Responsibilities

  • Answering calls in a prompt courteous manner.
  • Exercise First Call Resolution.
  • Work with the support team to ensure service level requirements exceeded.
  • Adhere to latest training support standards and procedures.
  • Work with customer to ensure that contractual service expectations are exceeded
  • Train on how to handle difficult and stressful situations and not be affected.

Benefits

  • Basic pay
  • EPF, SOCSO, EIS
  • Annual Leave & Medical Leave

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About Company

jobs in Matchlink Sdn Bhd

Matchlink Sdn Bhd

Customer Service / Helpdesk

View Company ▶

About Company

jobs in Matchlink Sdn Bhd

Matchlink Sdn Bhd

Customer Service / Helpdesk

View Company ▶