Account Manager

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Full Time

KL City, Kuala Lumpur

Fresh Graduates

Fewer than 20 applicants. Your chances are good!

Posted 2 days ago • Closing 1 Oct 2021

Fewer than 20 applicants. Your chances are good!

Requirements

  • Minimum Diploma or higher.
  • Fluent in English and Bahasa Malaysia.
  • Preferably with outspoken personality.
  • Presentable outlook and personality.
  • With Customer Service experience is added advantage
  • Computer Literate
  • Fresh graduate is encourage to apply too

Responsibilities

  • Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients
  • Following process and procedure of the Company.

Benefits

  • EPF,SOCSO included
  • Min 12 Days Annual Leave per year
  • We provide medical coverage, You may claim up to the limit of your position
  • Bonus
  • Overtime allowance

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