Office - Sin Ming Lane (can drive vehicle home) Working days: 5.5 days week Working hours: 830am - 530pm or 9am - 6pm. / 8.30am-12.30pm / 9am-6pm Job Scope
Deliver goods to customers in a timely and accurate manner
Ensure cleanliness and proper temperature control in assigned vehicle
Assist in other logistical tasks as assigned
Job Requirements:
Valid Class 3 driving license and clean driving record
Resolves product or service problems by clarifying the customers complaint - determining the cause of the problem - selecting and explaining the best solution to solve the problem - expediting correction or adjustment - following up to ensure resolution.
Identifying and assessing clients need to ensure service excellence
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Handling day-to-day administrative task
Responsible for compiling and generating reports as they relate to customer service surveys.
Develop the strategy the team will use reach its goal
Create reports to update the company on the team’s progress