Hair Consultant Responsibilities - Provide scalp analysis by consulting, listening and applying technical knowledge to recommend and promote the appropriate products and services to customers. - Establish and build strong relationship with customers. - Result oriented in achieving individual and outlet sales target. - Lead and motivate team in achieving goals. - Impart knowledge and share learnings with team members. - Other duties as assigned. Requirements - Willing to work retail hours - With relevant experience in hair and scalp services Benefits - Medical / Dental Benefits - Various Incentives / Allowances - Performance Bonus - Quarterly / Birthday Complimentary Products Working Location: Orchard Mon-Fri: 11am-9pm Sat/Sun/PH: 10am-6pm 7 off days per month Salary commensurates with experience. Interested applicants, please apply online or email [email protected] with detailed resume indicating expected Salary. We thank all applicants for your interests. Please be advised that only shortlisted candidates will be notified.
Answer front desk phone calls for Papilla Hair Pte Ltd
Attend to all customers issues and provide accurate, appropriate, and immediate responses, ensuring complete customers satisfaction on the social media platform.
Organize and schedule customers’ appointments.
Acknowledge and greet guests entering and leaving the facility.
Basic customer registration, financial billing, and cashier.
Attending to customers' pre & post-consultation enquiries
Monitor and manage inventory.
Purchase retail stocks and salon-use stocks when necessary
Administer, record, and maintain customer records and files.
Performed regular follow-ups on the customer to upkeep customer care.
Always maintain safety standards and cleanliness of the salon.
Other ad-hoc administrative duties.
Requirements
Service-oriented and positive attitude
Required Skill(s): Fluent in English (Both written & spoken), Experience in Hair Scalp/ Hair Restoration will be an added advantage.
Fresh graduates are welcome to apply as training will be provided.
Monthly Regular Day Off -6 days
Comfortable in retail operational hours which includes weekends and public holidays.
1. Sales of company products to existing and prospective clients. 2. Provide sales training to customer service representatives. 3. Provide treatment services to customers. 4. Acheiving sales target set by the Director. 5. Provide sales training to other branches and franchises. 6. Other responsibilities as directed by the Director.