Job Summary:

We are seeking a Interior Advisor to join our team at our retail outlet in Kuching, Sarawak. As Interior Advisor, you will be responsible for providing improvement plans for store displays, assist customers with interior advice, performing POS and cashiering transactions accurately, and promote teamwork. Your contribution to achieving sales targets through active participation in promotional events and campaigns is essential.

Skills:

- Excellent customer service skills

- Strong communication and interpersonal skills

- Knowledge of retail operations and procedures

- Basic math skills for handling cash transactions

- Attention to detail

- Computer graphics / interior design

Responsibilities:

1) Planning- Sales Tools, Events & Store display

To provide suggestive and constructive improvement plan for the Household display in store

To provide suggestive and constructive idea for increasing revenue

To provide improvement plan in bringing better presentation to customer at the store

To achieve sales target as per store allocation.

To plan with VMD in setting up fabrics, furniture and houseware display

To design selling tools for household department

To organize customer event related to IA program

2) Routine / Daily on Sales Floor

To provide assistant to customer enquires at the floor, giving interior advice to customer regarding layout design, furniture selection and storage adviceTo ensure and maintain the visualize merchandise standard as accordance in MujiGram.

To ensure the progress of qualifying standards, in term of customer service, healthy working environment and safety at the work place are met.

Assist to receive Household stocks and assembly of furniture when require.

Cashier Handling & Customer Service

3) Effective and efficient cashiering handling procedure.

To handle customer queries, feedback & complaints.

To promote after sales service, follow up call & email.

To anticipate customer needs, handle customer enquiries, and solve problems

4) Training & Teamwork

To co-ordinate training in selling skills & products knowledge

To demonstrate positive manner to foster good rapport, promote team spirit and ensure effective two ways communication

To prepare weekly sales report and monthly action plan

Others

5) Any other duties assigned by the Senior Store Manager/Operations Manager.

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