10 BAYFRONT AVENUE Central Region (Singapore) Singapore
职位描述
岗位职责
Job Responsibilities
Be responsible for taking reservations, answering the phone, responding to any guest requests.
Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest.
Seat the guests in the restaurant according to designated rotation plans. Seat Guests evenly and fairly at various stations of the restaurant.
Personalize each guest experience by using the guests names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Service Attendants.
Thank Guests for patronizing the Restaurant as they leave.
Maintain the Guests profile and history, taken note of all special occasions and dates for example birthdays, wedding anniversaries, etc.
Relay all Guest comments to the Manager and Assistant Manager.
Carry out any other duties as assigned by the supervisor.
Job Requirements
Education & Certification
Minimum Secondary school education with "O" Level passes; Diploma in any field is an advantage
Experience
Minimum 1 year experience in customer service / guest contact roles, preferably in a hospitality organization
Other Prerequisites
Willing to work various shifts, including mornings and afternoons, as well as on public holidays
Possess a well-groomed, clean and professional appearance