Guidepost Solutions LLC Hiring! Full Time Physical Security Technology Analyst in - Ricebowl

Summary
Entry-level role within the Global Command Center responsible for supporting physical security systems, help desk operations, and incident response. Serves as a key point of contact for issue resolution, work order management, and coordination across internal teams, vendors, and global security partners.

Competencies

• Customer service
• Problem solving
• Communication
• Attention to detail
• Organization and time management
• Teamwork and collaboration
• Professionalism and integrity
• Adaptability
• Ethical Practice

Preferred Education and Experience

• Minimum of one (1) year experience in the IT and/or physical security technology industry, and/or strong customer service experience
• Prefer experience in software management and administration of integrated physical security solutions and/or working knowledge of IT platforms.
• Previous customer service experience desired
• Ability to work in a team environment
• Problem solving experience- a must
• Good communication and interpersonal skills
• Strong attention to written detail
• Skilled in organization and time management
• Familiarity with corporate dynamics and general business processes
• AMAG and Lenel certified by company sponsor within 1 year of employment
• Receptive to process modifications and implementation
• Ability to build and maintain strong interpersonal business relationships with key stakeholders, STAT and security team members, and GCC personnel
• Must have strong integrity and ability to work independently

Position Type/Expected Hours of Work
This position will work within a Global Command Center and is an in-office position, Monday–Friday, 10:00 AM to 6:00 PM local time, excluding holidays. Availability to cover nights, weekends, and on-call shifts upon request

Physical Requirements

While performing the duties of this job, much of the work may be done sitting at a desk, using a computer, typing, handling phone calls, filing, and using office equipment such as like printers and copiers. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.