Technical Support: Respond to IT service requests, troubleshoot hardware (PCs, laptops, printers), and resolve network connectivity issues.
System Administration: Assist in configuring, maintaining, and updating operating systems, software applications, and user accounts.
Asset Management: Track hardware and software inventory, prepare IT equipment for new user onboarding, and manage equipment disposal.
Network Security: Monitor system performance, help secure Wi-Fi networks, and execute basic cybersecurity protocols.
Project Assistance: Work alongside senior engineers to support ongoing IT or digital transformation projects. ************* +4
Typical Requirements
Education: Currently pursuing or recently graduated with a Nitec or Higher Nitec in IT Systems & Networks, Cyber & Network Security, or IT Applications Development.
Skills: Foundational knowledge of Windows/Linux operating systems, TCP/IP networking, and basic hardware troubleshooting.
Soft Skills: Strong problem-solving abilities, willingness to learn on the job, and good communication skills to assist end-users