MYR2,000 - MYR5,000 Per Month
全职
Simpang Ampat, Pulau Pinang
此工作已有超过 40 人提交申请
Posted 4 months ago • Closing 23 Feb 2024
此工作已有超过 40 人提交申请
任职资格
- Minimum Diploma or A-Level (equivalent).
- Min 1 year working experience in customer service
- Strong customer service and support experience
- Strong communication skills with internal and external customers
- Knowledge of computers is required
- Able to speak in Bahasa Malaysia, English and Mandarin
岗位职责
- Responsible to follow up and retain current customer
- Responsible to handle & organize records of customer complaint, liase with all the concerned department heads and feedback to customer
- Responsible to generate report
- Responsible to generate customer survey and forecast
- Refer unresolved customer grievances or special requests to designated department for further investigation
- Follow up to ensure the appropriate actions were taken on customer request.
- To undertake relevant tasks assigned by the superior from time to time
好处
- Training provided
- Medical allowance
- Others allowance provided
- Uniform
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