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MYR4,000 - MYR4,200 Per Month
全职
Kerinchi, WP Kuala Lumpur
Fast Response
最后机会申请此工作。
Posted 5 months ago • Closing 5 Jul 2023
最后机会申请此工作。
任职资格
- MUST fluently in Mandarin, Cantonese and English
- Minimum Education is SPM and above
- Wired connectivity preferably fiber connection
- Minimum download speed of 25MBPS
- Recent internet billing statement (Actual Billing Statement)
岗位职责
- Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base
- Identify and relate with various customer needs and scenarios provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner
- Remain updated in client and industry led processes, technology applications, utilities, and products
- Utilize various client-based tools and applications for customer management and servicing
- Transfer customers to appropriate departments when required
- Conduct data entry, documentation, and case management
- Work and partner with others within a team-based environment
- Achieve and maintain required metrics and goals
- The role is 50% sales and 50% technical support with account management.
好处
- Fixed allowance: RM 250 Language Allowance, RM 100 Transportation allowance, RM 125 Variable Performance Pay (VPP - KPI)
- Annual Leave 10 days
- Medical Leave 14 days
- Hospitalization 60 days
- Medical Insurance
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