Undisclosed
全职
Pelabuhan Klang, Selangor
Fresh Graduates
少于 20 人申请此工作。你被录取的机率蛮高哦!
Posted 2 months ago • Closing 6 Jun 2023
少于 20 人申请此工作。你被录取的机率蛮高哦!
任职资格
- Fresh graduates are encouraged to apply.
- Able communicate in Mandarin, English and Bahasa Malaysia
- Possess Diploma in any field
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Knowledge in handling intermediate computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
岗位职责
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Able to handle logistics arrangement
好处
- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Medical & Insurance Coverage
- Career Progression opportunities - you maybe able to get promotion
- Transport Allowance
- Yearly Increment based on performance
- Overtime Pay
其它福利
- 5 Working Days
求职提问
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