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Junior Computer Technician
RM1,700 - RM1,800 Per Month
全职
Skudai, Johor
最后机会申请此工作。
Posted 7 days ago • Closing 22 May 2023
最后机会申请此工作。
任职资格
- High school diploma or equivalent; associate degree or certification in a related field is preferred
- 1-2 years of experience in technical support or related field
- Strong knowledge of computer hardware and software
- Familiarity with Windows and Mac OS
- Knowledge of networking principles and protocols
- Excellent problem-solving skills and attention to detail
- Strong customer service skills and ability to communicate technical information to non-technical clients
- Ability to work independently and as part of a team
- Physical ability to lift and move computer equipment as needed
岗位职责
- Diagnose and repair hardware and software issues with laptops, desktops, and other computer peripherals.
- Install and configure operating systems and software applications.
- Perform maintenance on computers and other equipment, such as cleaning and dusting.
- Provide technical support to customers both in person and over the phone.
- Advise customers on hardware and software upgrades or replacements.
- Keep up-to-date with the latest trends and technologies in computer hardware and software.
- Maintain accurate records of repairs and services performed.
- Collaborate with sales staff to provide technical expertise during the sales process.
- Assist with inventory management and ordering of computer parts and accessories.
- Maintain a clean and organized work area.
- Communicate effectively with customers, colleagues, and management.
- Provide excellent customer service and ensure customer satisfaction.
- Troubleshoot network connectivity issues and provide solutions to customers.
- Perform data recovery and backup services for customers.
好处
- EPF & SOCSO + EIS
- Annual Leave – 14 days
- Medical Leave – 14 days
- Bonus Based on Performance – 2 times per year, depending on the performance
- 2 days rest day per week
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