客户服务
RM2,600 - RM3,200 Per Month
全职
Brickfields, Kuala Lumpur and +1 other locations ►
Fresh Graduates
少于 20 人申请此工作。你被录取的机率蛮高哦!
Posted 21 days ago • Closing 26 Mar 2024
少于 20 人申请此工作。你被录取的机率蛮高哦!
任职资格
- Urgent Hiring
- Candidate must possess at least a SPM/ STPM/ Diploma/ Degree holder are all welcome to apply.
- Required language(s): English & Mandarin
- Fresh graduates who are interested to start their career in a call centre are also encouraged to apply – TRAINING Provided
- Applicant must be willing to work on rotational shifts.
- Start Immediately
岗位职责
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements.
- Handle customers enquiries (inbound and outbound) and/or complaints within stipulated timeframe through various channels
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
- Responsible for being part of the overall customer experience and journey
- Maintain quality in work ethics and processes
- Be involved with all other tasks as assigned by supervisor
好处
- EPF
- Socso
- EIS
- Allowance
- Night Allowance
- Attendance Allowance
- Medical Coverage
- Overtime Pay
其它福利
- Annual Leave
- EPF / SOCSO / PCB
- Training Provided
- Overtime Pay
- Allowance Provided
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